Meet & Greet The steps towards Extraordinary Care
At Kelly Cares Pet Care Extraordinaire, every trusted relationship begins with a conversation. This important first meeting allows us to get to know one another, discuss your pet’s unique needs, and create a customized care plan that ensures your pet receives the highest level of care, comfort, and attention.
Built on the Kelly Cares principles of being Reliable, Knowledgeable, and Connected, the Meet & Greet helps establish trust, reduce stress, and create a seamless experience for both pets and their owners before services begin.
1. Choose the option that works best for you:
- Zoom Consultation
- Phone Consultation
2. During your consultation, we’ll discuss:
- Your pet’s routine and preferences
- Medical and behavioral needs
- Home access and care instructions
- Scheduling and service expectations
Start the Conversation
Every great relationship begins with a conversation. Before scheduling your Meet & Greet, we invite you to connect with us through a phone call or Zoom consultation. This allows us to learn more about you, your pets, and the care experience you are looking for, while giving you an opportunity to ask questions and determine if Kelly Cares is the right fit for your family.
This initial conversation helps us better understand your needs and ensures we can provide the personalized, attentive service your pets deserve.


Meet & Greet
During our Meet & Greet, we’ll spend time getting to know you and your pets, learning about their routine, personality, preferences, and unique care needs. We’ll review important care instructions, household details, and answer any questions you may have about services and policies.
Most importantly, the Meet & Greet allows us to begin building trust and familiarity with your pets while creating a personalized care plan designed to keep them comfortable, happy, and secure in their home environment.
This meeting allows us to ensure every detail is understood so your pet can enjoy a comfortable, consistent, and stress-free experience while you are away.
Why Is a Meet & Greet Important?
Every pet is unique, and exceptional care begins with understanding their individual needs.
Taking the time to meet beforehand allows us to build a trusted relationship, learn your pet’s routine and preferences, review important care and safety information, and create a personalized plan tailored specifically to them. This thoughtful preparation helps maintain consistency, minimize stress, and ensures you can feel completely confident knowing your pet is in caring and capable hands before services begin.
The better we know your pet, the more extraordinary their care experience can be.
Care Profile & Booking Setup
Following your Meet & Greet, we’ll complete your personalized Care Profile, finalize your booking details, and provide your service agreement and invoice. Your Care Profile includes important information about your pet’s routine, preferences, medical needs, emergency contacts, and household instructions, allowing us to deliver consistent, personalized care tailored to their unique needs.
Together, we’ll review your selected services, confirm scheduling details, and create a customized care plan designed to keep your pet comfortable, safe, and happy. This thoughtful preparation ensures a seamless experience while providing the Reliable, Knowledgeable, and Connected care that defines the Kelly Cares experience.
Extraordinary Care Begins
Relax knowing your pets are receiving extraordinary care tailored to their unique needs, personality, and routine. Through attentive, compassionate, and professional service, we provide a comfortable, home-like experience that helps pets feel safe, loved, and secure while you are away.
With regular updates, photos, and check-ins, you’ll remain connected every step of the way and enjoy complete peace of mind knowing your beloved companions are in trusted hands. Guided by our commitment to being Reliable, Knowledgeable, and Connected, we deliver an extraordinary experience for both pets and the people who love them.
